The Chatwal - New York

Hotel is all class. Beautiful room, friendly staff and great service. Location is 3 mins from all the action and Theatres at Time Square. Thoroughly enjoyed our stay

The room, which is in the upper price range, had one small window with no view so no natural light.

Great pool area to share with our 12 year old son. We had a terrace to eat breakfast on. Modern furnishings in an old building, with a great toilet as well. Catalina was superb at the front desk. The hotel car was a plus, although it wasn't available as often as we needed it. Location was perfect.

Drinks at the bar were expensive and quite meager in size, although they were original and tasted good. Not the best front door attendants. Night staff was not as attentive as the day staff was.

The staff at The Chatwal Hotel were absolutely wonderful. They remembered both my husband and I and went out of their way to ensure we had a wonderful stay. We ate a couple of times at The Lamb Club and the food and service were outstanding. The quality of the food and the value were complementary also. Having spent 3 weeks in America, we found that the servicing sizes were much more appropriate for the quality of the food, service and resturant. Although we had eaten at a lot of other top quality resturants, we found that the servicing sizes were always too big and they counteracted the quality. We intend to stay at The Chatwal Hotel next time we visit nyc and will also recommend the hotel to our friends.

Very nice boutique hotel. Friendly attentive staff. Excellent location in theatre district, within short walking distance to times square.

If you want a view, stay at one of the bigger hotels. We couldn;t have the drapes open or we would be looking in someone's bathroom across the back. Room service breakfast needs to have fresher fruit.

the decor and the luxurious bathroom

This hotel is simply beautiful! The designers went out of their way to design a superb art-deco inspired while modern hotel. Don't let the extremely small entrance door fool you, once you are in, the lobby and the bar are gorgeous. So many small details... Our room was spectacular in design and comfort. Tv in the bathroom. Japanese style toilet (which washes your private parts after....), superb furniture and comfortable bed. We loved it although it was quite expensive

Expensive. No coffee in the room (not sure why when it is standard in so many hotels). Forgot my news paper twice. Breakfast at restaurant was awful: no breakfast buffet so I ordered what was probably the worst omelet I ever had (eggs out of a carton rolled as crepe with tasteless dressing stuffed inside) and probably one of the most expensive. They should really do something about breakfast.

The receptionist, a lady is very rude and appear to be racist.

Room service very expensive and poor choice

Staff friendliness Location Atmosphere

Only a few steps away from Times Square and easy access to subway great location. Very high quality hotel great service and added extras

Amazing hotel in everythings!

The rooms were beautiful and the location was fabulous. The staff was exceptionally friendly and helpful. We loved the television in the bathroom mirror and the lovely marble bathroom. The bed was very comfortable and the space was beautifully designed. What a treat!

Lovely hotel with fantastic staff, really enjoyed our stay with them Damian Mckeever

The location is great, perfect to visit nyc. The comfort is excellent with good service.

I don't think I can use $405.00 stay this pretty new and luxury ofcouse hotel, it amaze city trip and fun for all, I lovein it. I try next time staying

Easy slip in bath room, don't take your Mom with u or put all towel on floor. But I like designed bath, but when u have baby with u and took shower for baby, carefor fall all of u.